Policy
Returns & Refunds
Return and refund instructions depend on where your purchase was completed.
Amazon Orders
If you purchased an Iadore style through Amazon, returns, refunds, exchanges, and order support are handled through Amazon.
Please visit your Amazon account and follow Amazon's return or refund process for the specific order.
Iadore does not control Amazon's return approval, refund timing, shipping labels, carrier options, or order support decisions.
Product Questions Before Purchase
If you have questions about fit, heel height, materials, color, or styling before purchasing, contact us at support@iadoreshoes.com.
Need Help
For Amazon order issues, please contact Amazon through your Amazon account.
For Iadore product, fit, or style questions, contact us at support@iadoreshoes.com.