Support
FAQ
Answers to common questions about Iadore styles, New Drops, Amazon shopping, waitlists, and sizing.
Where can I buy Iadore shoes?
Some Iadore styles are available on Amazon. Newer, limited-run, or experimental styles may appear as New Drops on iadoreshoes.com.
When a product is available on Amazon, the product page may include a Shop on Amazon button.
Are all Iadore styles available on Amazon?
No. Some styles are available on Amazon, while others appear as New Drops on iadoreshoes.com.
What are New Drops?
New Drops are newer Iadore styles, limited-run designs, or customer-informed product tests. They help us understand which colors, materials, silhouettes, and styles our customers are most interested in.
How does the waitlist work?
Joining a waitlist lets us know you are interested in a product or drop. It may also allow us to send updates related to that style.
Joining a waitlist does not place an order, reserve inventory, or guarantee availability.
Will I be charged when I join the waitlist?
No. Joining a waitlist is free and does not create an order.
What happens when I click Shop on Amazon?
You will be taken to Amazon to view or purchase the product. Orders placed on Amazon are handled through Amazon, including payment, shipping, returns, refunds, and order support.
How do I choose my size?
Please visit our Size Guide and check the product-specific fit note when available. If you are unsure, contact us at support@iadoreshoes.com.
Who handles returns for Amazon purchases?
Returns and refunds for Amazon purchases are handled through Amazon. Please visit your Amazon account to manage returns, refunds, exchanges, or order support.
How can I contact Iadore?
You can contact us at support@iadoreshoes.com for product, sizing, or support questions.
For general inquiries and collaborations, contact hello@iadoreshoes.com.